I started working here in the summer of 2021 as a summer relief. Then, in the summer of 2022, I did the same thing, and I’ve been here full-time since then.
Dominican Republic, I was born and raised there.
I sent out my resume online and went to different places. Eventually, this building was interested in me. That’s really what I can tell you about how I got here.
Yeah, yeah. I really don’t know how long it took me.
I wouldn't know because I started working at different places, and like I said, I started working here in summer, in the summer of 2021. I mean, I have no idea. I know it took me a long time to get this full-time job. A permanent full-time job that's what I'm doing now. Now, I’m a full-time employee, but before, it was difficult for me to get this job.
Giving out packages to the residents and helping out the residents that would probably be it. Just assisting residents. Yeah, that’s it. If you’re looking for a time period, I’d say after 5. It’s busier with residents coming in from work; they’re getting food deliveries, packages, and other things.
I’m gonna be brutally honest with you. From Monday to Thursday, I like it because it’s busy. My shift is busy, but Sunday morning, it's not, it's not busy at all. So, I don't like Sundays that much. And because I have to be here in the morning. I’m used to sleeping during the morning for a late shift, but that messes up the schedule, so that’s another reason why I don’t like Sundays.
I think this is the busiest shift of all. Because, like I said, residents come in from their jobs, and we have some contractors who work until around 4 or 5. Everything that gets delivered, like dry cleaning food deliveries, it’s around that time. So yeah, my shift is the busiest one, from 3-11.
Assisting the residents. Anything that they need help with—giving their packages, sending their food deliveries, or keeping their key. It’s the most important thing: assisting the residents with anything they need.
See, that’s what happens on my shift pretty often, that 3-11 time. What I do is, sometimes, I’m on the phone, letting any resident know if they have anything here, or if I’m sending up a food delivery, and dry cleaning comes, I’m on the phone, I get the dry cleaning, I hang the dry cleaning over there, and I might be finishing with the resident, and a resident comes in, so I go put the food in the elevator for the resident with the food, come right back and help the resident coming in from work with their packages, and then the dry cleaning. Sometimes, let’s say I’m coming back from the elevator after dropping off food, and I see another delivery man trying to chain his bike on the fence outside. We cannot let them chain their bike there because the chain scrapes the paint, so I go outside to receive the food myself, so they don’t chain the bike to the fence. That’s how I manage it most of the time. Multitasking? That’s the word.
No. At least, not here. In other places where I did summer relief before, I was stressed, but now that I’m here after taking so long to get a permanent job, it’s not stressful to me. Like I said, I like it from Monday to Thursday because it’s busy. I get to stand up. I’ve worked in bigger buildings before, and it was busier than this. This building compared to those buildings is perfect. So, it’s not stressful to me here.
Like 1-10 on a scale?
In a day? I don’t know. Sometimes more than 10, most of the time close to 10. Sometimes, a resident is having a party or something like that. Other times, a lot more than 10.
Oh, yes, the 3 to 11. This is the busiest.
Every change of shifts. We communicate among ourselves general things when we start and end shifts.
I don’t really converse with them. I usually do greetings. It’s hardly ever a conversation.
When they enter, I would say.
I want to say three times. One time? Most of them, once or twice. I see most of them coming from work, and sometimes they go back outside once they come in.
